Terms
Terms and Conditions
These terms outline how Penelope Administration Services Ltd works with clients, principals, and approved partners.
Scope of services
Services are agreed directly with the client or principal before work begins. The scope may include executive PA support, business administration, private client support, event coordination, translation support, research, digital support, or other agreed services.
Confidentiality
PAS Admin treats client information as confidential. Penelope and relevant team members can sign NDA's when requested and prefer clear confidentiality terms to be in place for sensitive work.
Data protection
Penelope's Administration Services Ltd is registered with the ICO in the UK and takes privacy, data protection, and secure handling of client information seriously.
Fees and payment
Fees, retainers, project costs, and payment terms are agreed between Penelope and the client before services begin. Pricing is flexible and depends on scope, urgency, complexity, and support requirements.
Third-party providers
Where suitable, PAS Admin may coordinate with trusted third-party providers. Any third-party costs, terms, or responsibilities remain subject to separate agreement with the provider unless otherwise confirmed in writing.
Cancellations and changes
Changes to agreed work should be communicated as early as possible. Cancellation terms may vary depending on the service, booking, third-party involvement, and time already committed.
Limitation of responsibility
PAS Admin provides administrative, coordination, consultancy, and support services with professional care. The company is not responsible for delays, losses, or failures caused by incomplete instructions, third-party providers, or circumstances outside reasonable control.
Governing law
The governing law and jurisdiction for Penelope's Administration Services Ltd is England & Wales. Our registered trading name with Companies House UK is Penelope's Administration Services Ltd, & Company Registered No: 11647505.
Contact
For questions about these terms, please contact info@pas-admin.com.